FAQs

 

Hair Care

Curl Care Tool Kit

What’s in the kit?

The Curl Care Tool Kit includes:

  • Curl Detangler Brush

  • Wide Tooth Comb

  • Fine Tooth Rat-tail Comb

  • 5 No Slip Sectioning Clips

  • Scalp Massage Shampoo Brush

  • Big Hair, Don’t Care Microfiber Towel

How do I use the Curl Detangler Brush?

Use this brush to detangle your hair in small sections. We recommend using our No Slip Sectioning Clips to divide your hair. Next, if your hair isn’t already wet, apply water to a small section. We recommend using our Continuous Mist Spray Bottle. Once that section is damp, apply your preferred detangler product such as pre-poo or conditioner. Use the brush to detangle your hair starting at your ends, and then working your way to your roots. You will know when a section of you hair is completely detangled when you can run the brush through your hair with ease from roots to ends. Repeat until all sections of your hair are detangled.

How do I use the Wide Tooth Comb?

We recommend using the wide tooth comb on hair that has previously been detangled. The comb is great for use during styling on wet or dry hair, depending on your hair texture or hairstyle. For example, our wide tooth comb is great for detangling blown out hair or combing through damp hair that you’re preparing for styling.

How do I use the Fine Tooth Rat-tail Comb?

Use the fine tooth rat-tail comb to part your hair into clean, neat and organized sections using the metal end.

How do I use the No Slip Sectioning Clips?

Use the sectioning clips to divide your hair into smaller sections while detangling and styling. We recommend separating a section of your hair by loosely twisting it to help gather your hair and then sectioning it aside using a clip. The sectioning clips have grips that keep them in place so you can style your hair with ease.

How do I use the Scalp Massage Shampoo Brush?

Use the brush to massage your scalp while shampooing your hair. First, apply shampoo according to the package directions. Once you have your desired amount of shampoo applied, begin massaging your scalp in small circular motions using the brush. Gradually, work your way around the entire crown of your head.

How do I use the Big Hair, Don’t Care Microfiber Towel?

The microfiber towel is ultra soft and ensures that your hair remains damp enough to retain moisture after styling. The towel is extra-large sized at 43 inches by 30 inches so that it’s suited for hair textures of all lengths. Use the towel to dry your hair after washing and conditioning your hair. Place the towel over your head, gather the remaining length of the towel near your forehead and twist. Secure the twisted portion of the towel by tucking it into the elastic strap near the nape of your neck.

Curls In Bloom Discovery Kit

What ingredients are in the products?

Curl Liberating Sulphate Free Shampoo

Key Ingredients: Castor Oil, Coconut Water, & Shea Butter Extract

All Ingredients: Aqua (Water), Coco-Glucoside, Laureth-6 Carboxylic Acid, PEG-120 Methyl Glucose Dioleate, Glycerin, Panthenol, PEG-7 Glyceryl Cocoate, Polyquaternium-10, PEG-75 Shea Butter Glycerides, Cocos Nucifera (Coconut) Fruit Extract, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Betaine, Parfum (Fragrance), Hydroxypropyl Guar Hydroxypropyltrimonium Chloride, PEG-4, PEG-6, Castor Oil Hydrogenated Ethoxylated, PEG-7, PEG-8, Sodium Hydroxide, Disodium EDTA, Potassium Sorbate, Sodium Benzoate, Methylchloroisothiazolinone, Methylisothiazolinone, Linalool, Limonene, Hexyl Cinnamal.

Curl Respecting Conditioner

Key Ingredients: Olive Oil, Pro-Vitamin B5, & Cacao Seed Butter

All Ingredients: Aqua (Water), Cetearyl Alcohol, Cetyl Alcohol, Glyceryl Stearate, PEG-100 Stearate, Cetrimonium Chloride, Panthenol, Olea Europaea (Olive) Fruit Oil, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Hydrolyzed Soy Protein, Tocopheryl Acetate, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Parfum (Fragrance), Bis(C13-15 Alkoxy) PG-Amodimethicone, Methoxy PEG/PPG-7/3 Aminopropyl Dimethicone, Behentrimonium Methosulfate, C10-40 Isoalkylamidopropylethyldimonium Ethosulfate, PEG-4, PEG-6, Castor Oil Hydrogenated Ethoxylated, C14-15 Alcohols, PEG-7, Guar Hydroxypropyltrimonium Chloride, PEG-8, Isotridecanol, Citric Acid, Sodium Hydroxide, Tetrasodium EDTA, Sodium Benzoate, Linalool, Limonene.

Curl Inspiring Conditioning Leave In Spray

Key Ingredients: Camellia Oil, Hydrolyzed Soy Protein, & Wheat Germ Oil

All Ingredients: Aqua (Water), Glycerin, Propylene Glycol, Glyceryl Stearate, Steareth-21, Steareth-2, Hydrolyzed Wheat Protein, Triticum Vulgare (Wheat) Bran Extract, Triticum Vulgare (Wheat) Germ Oil, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Hydrolyzed Corn Protein, Hydrolyzed Soy Protein, Camellia Oleifera Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Panthenol, Tocopherol, Cetrimonium Chloride, Parfum (Fragrance), Cetyl Alcohol, Sodium PCA, Cetearyl Nonanoate, Hydroxypropyl Oxidized Starch PG-Trimonium Chloride, Polyquaternium-37, Ethylhexyl Isononanoate, Linoleic Acid, Sodium Lactate, Sodium Chloride, Lactic Acid, Sodium Hydroxide, Sodium Benzoate, Phenoxyethanol, Linalool, Limonene, Hexyl Cinnamal, Alpha-Isomethyl Ionone, Citronellol, Benzyl Alcohol, Geraniol, Sodium Benzoate.

Coil Rejoicing Leave In Conditioner

Key Ingredients: Babassu Oil, Black Oat Extract, & Pro-Vitamin B5

All Ingredients: Aqua (Water), Glycerin, Propylene Glycol, Glyceryl Stearate, Steareth-21, Steareth-2, Hydrolyzed Wheat Protein, Triticum Vulgare (Wheat) Bran Extract, Triticum Vulgare (Wheat) Germ Oil, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Hydrolyzed Corn Protein, Hydrolyzed Soy Protein, Camellia Oleifera Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Panthenol, Tocopherol, Cetrimonium Chloride, Parfum (Fragrance), Cetyl Alcohol, Sodium PCA, Cetearyl Nonanoate, Hydroxypropyl Oxidized Starch PG-Trimonium Chloride, Polyquaternium-37, Ethylhexyl Isononanoate, Linoleic Acid, Sodium Lactate, Sodium Chloride, Lactic Acid, Sodium Hydroxide, Sodium Benzoate, Phenoxyethanol, Linalool, Limonene, Hexyl Cinnamal, Alpha-Isomethyl Ionone, Citronellol, Benzyl Alcohol, Geraniol, Sodium Benzoate.

Curl Empowering Cream Gel

Key Ingredients: Avocado Oil, Pro-Vitamin B5, & Cacao Seed Butter

All Ingredients: Aqua (Water), Glycerin, Olea Europaea (Olive) Fruit Oil, Sodium Carbomer, Oleth-10, Simmondsia Chinensis (Jojoba) Seed Oil, Panthenol, Polyquaternium-68, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Persea Gratissima (Avocado) Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Parfum (Fragrance), PVP, Diazolidinyl Urea, Sodium Hydroxide, Ethylhexylglycerin, Tetrasodium EDTA, Phenoxyethanol, Linalool, Limonene, Hexyl Cinnamal, Alpha-Isomethyl Ionone, Citronellol, Benzyl Alcohol, Geraniol.

Curl Defending Heat Protectant Mist

Key Ingredients: Moringa Seed Extract, Jojoba Oil, & Pro-Vitamin B5

All Ingredients: Aqua (Water), Cocos Nucifera (Coconut) Oil, Caprylic/Capric Triglyceride, Coco-Caprylate, Polyquarternium-37, Cetearyl Alcohol, Glycerin, Panthenol, Cetrimonium Chloride, Theobroma Grandiflorum Seed Butter, Adansonia Digitata Seed Oil, Mangifera Indica (Mango) Seed Butter, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Avena Strigosa Seed Extract, Tocopherol, Tocopheryl Acetate, Guar Hydroxypropyltrimonium Chloride, Perfume (Fragrance), Lecithin, PEG-20 Stearate, Tetrasodium Edta, Phenoxyethanol, Potassium Sorbate, Sodium Hydroxide, Citric Acid, Linalool, Limonene, Hexyl Cinnamal, Alpha-Isomethyl Ionone, Citronellol, Benzyl Alcohol, Geraniol.

Curl Energizing Hydration Serum

Key Ingredients: Shea Butter, Pro-Vitamin B5, & Cacao Seed Butter

All Ingredients: Aqua (Water), Distearyldimonium Chloride, Propylheptyl Caprylate, Glycerin, Caprylyl Caprylate/Caprate, Diheptyl Succinate, Cetearyl Alcohol, Coco-Caprylate, Panthenol, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Parfum (Fragrance), Capryloyl Glycerin/Sebacic Acid Copolymer, Xanthan Gum, Silica, Mica, Phenoxyethanol, Linalool, Limonene, Hexyl Cinnamal, Alpha-Isomethyl Ionone, Citronellol, Benzyl Alcohol, Geraniol, CI 77891 (Titanium Dioxide), CI 77491 (Iron Oxides).

Curl Worshipping Shine Oil

Key Ingredients: Canola Oil, Sunflower Oil, & Cacao Seed Butter

All Ingredients: Canola Oil/Huile de Colza, Helianthus Annuus Hybrid Oil, Caprylyl Caprylate/Caprate, C21-28 Alkane, Diheptyl Succinate, Persea Gratissima (Avocado) Oil, Parfum (Fragrance), Vitis Vinifera (Grape) Seed Oil, Butyrospermum Parkii (Shea) Butter, Tocopheryl Acetate, Theobroma Cacao (Cocoa) Seed Butter, Theobroma Grandiflorum Seed Butter, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Cocos Nucifera (Coconut) Oil, Capryloyl Glycerin/ Sebacic Acid Copolymer, Linalool, Limonene, Hexyl Cinnamal, Alpha-Isomethyl Ionone, Citronellol, Benzyl Alcohol, Geraniol.

Are the products vegan friendly?

Yes. All of the Imbue Curls products are vegan friendly, free of mineral oils, and free of oil based silicones.

How do I apply the products to my hair?

Every kit includes a Kit Breakdown pamphlet that explains how to use each product. Please reference the below guide for additional information:

Curl Liberating Sulphate Free Shampoo

A hydrating sulphate-free cleanser that lifts product build-up without stripping your tresses. Massage into a wet scalp and damp hair, then rinse thoroughly. Add extra water to increase the lather.

Curl Respecting Conditioner

A powerful lightweight conditioner that hydrates while dissolving knots and tangles. Apply from root to tip, detangle with a wide-tooth comb, brush or fingers before rinsing with lukewarm or cold water to seal the hair cuticle. Be generous with the conditioner and spoil your curls!

Curl Inspiring Conditioning Leave In Spray

The ultimate pick-me-up to moisturize and detangle your curls. Spray on damp hair to add an extra shot of moisture and detangle. You can also use on dry hair to redefine and revitalize second-day curls, or delicate baby hairs and edges.

Curl Empowering Creme Gel

A gel-cream that softens and defines your every curl, adding bounce and hold. Apply a small dollop (or more depending on thickness) to damp hair and twist/braid, finger coil, or scrunch. Leave to dry. If desired, diffuse hair to add more volume and bounce.

Curl Energizing Hydration Serum

Seal in moisture, add shine, and fight frizz. Smooth the serum through clean, damp hair focusing on the ends. Remember to use the serum in the back, crown or hairline sections.

Curl Worshipping Shine Oil

Seal in moisture, add shine, and fight frizz. Add a few drops of the oil to palms, rub together to warm up and smooth over damp or dry hair paying extra attention to ends. You can even smooth the oil through curls as an intensive overnight or pre-shampoo treatment. Remember to use the oil in the back, crown or hairline sections. Don’t forget to massage into your scalp.

What hair types are these products for?

All of the products featured in our “Curls In Bloom” Kit are recommended for hair types traditionally categorized as 3A-4C. How the products are best used for each hair type may vary.

How do I use the satin scrunchies?

Reduce frizz, creases, breakage, and tangles with a mix of “firm hold” and “normal hold” satin scrunchies. Use scrunchies for pineapples, ponytails, up-do’s, working out, sectioning hair, and so much more! Scrunchies are washable.

How do I use the mist spray bottle?

The mist spray bottle infuses hair with extra moisture. The spray bottle has a continuous mist with a prolonged spray that helps dampen large areas quickly and easily. Fill the spray bottle with water or any water based mixtures such as:

  • Conditioners

  • Oils

  • Rice water

  • Aloe vera juice

Returns & Refunds

What is the Soul Curly Kit refund policy?

All sales are final. We do not offer returns or exchanges at this time. If your order arrived damaged, please contact us at info@soulcurlykit.com for further assistance.

Shipping

When will I receive my kit?

Please allow up to 5 days for processing your order. After your order has been processed and shipped, please allow 2-8 business days (not including weekends or holidays) for your kit to arrive.

Carrier shipping delays may occur due to the holiday season or COVID-19 related issues. Although these delays are out of our control, our team is happy to help with providing carrier shipping updates.

I provided the wrong shipping address. What should I do?

We are not responsible for incorrect addresses provided at the time of order. However, if you noticed you entered a wrong address, please contact us at info@soulcurlykit.com with your correct address before the shipping label is created. Once the shipping label is created, we will not be responsible for the incorrect address along with the subsequent delivery.

My discovery kit arrived damaged. What should I do?

We apologize tremendously for this unfortunate event. Please send an email along with pictures to info@soulcurlykit.com and we will be happy to assist further.

Does Soul Curly Kit ship internationally?

At this time, we do not ship internationally.

Payments

Is Soul Curly Kit a subscription?

No. Soul Curly Kit is not a subscription.

What is AfterPay?

Afterpay allows online retailers to offer installment plans for shoppers, allowing a purchase to be paid for in 4 installments, due every 2 weeks.

  • Once you customize the kit, choose Installments by Afterpay as your payment method at checkout. First-time shoppers provide payment details as usual, returning shoppers simply log-in to make their purchase.

  • At any time, you can log-in to your Afterpay account to see your payment schedule and make a payment before the due date. Otherwise, we will automatically take the money from your debit or credit card every 2 weeks.

When will my first payment be taken?

You will more than likely pay the first installment of the purchase price at the time you place the order. If you have been shopping with Afterpay for some time and have a great repayment history, the first payment may be deferred until 2 weeks after you make your purchase. In all cases, you will be notified on screen if the first payment is due then or if it will be deferred by 2 weeks.

First payment higher than the other three?

For some purchases, if your total order amount exceeds your Afterpay approved spending limit, the first payment may be higher than subsequent payments. Afterpay will show you how the installments are split before you pay.

Is there a cost for using Installments by Afterpay?

Installments by Afterpay is a free service offered by online retailers to shoppers - there are no upfront fees charged or any interest incurred.

When will my kit ship if I pay with Afterpay?

Please allow up to 5 days for processing your order. After your order has been processed and shipped, please allow 2-8 business days (not including weekends or holidays) for your kit to arrive.

Carrier shipping delays may occur due to the holiday season or COVID-19 related issues. Although these delays are out of our control, our team is happy to help with providing carrier shipping updates.